Smart City requires citizen participation and many key metrics need to be considered such as Smart city elements and Smart City performances. However, the researchers rarely discuss the types of elements and performance need for Smart City programs to succeed. The main contribution of this paper is to investigate recent literature reviews, comparing and selecting valuable elements and performances that require the formation of the conceptual framework. This study shall assist the administrators and policymakers to choose the best criteria of their elements and performances to make their Smart City program successful.
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Rozman et al. (2022) studied this question.
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