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raditionally, the modeling of information systems has focused on analyzing data flows and transformations. This modeling accounted only for the organization's data and that portion of its processes that interacted with data. Newer uses of information technology extend computer use beyond transaction processing into communication and coordination. Successfully integrating these systems into the enterprise often requires modeling even the manual organizational processes into which these systems intervene. The following are three such applications:
Curtis et al. (1992) studied this question.
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