Information and Communication Technologies and Policing: The Dynamics of Changing Police‐Public Communication in the East End of London

One of the problems the police face is how to maintain or improve levels of public access and communication within limited resources and a range of policing priorities. Policing multi‐cultural areas with multiple deprivations, such as the East End of London, requires networked information and communication services. The development of information and communication technology (ICT) is potentially a new form of communication for community police services. To develop ICT for police work involves understanding and gaining knowledge about how these technologies fit into police services and with the needs of local residents.