Answers are grounded in this paper and cite their sources.
This article examines the dimension of quality in end user-developed applications. Quality is defined as the degree to which an application of "high grade" accomplishes or attains its goal from the perspective of the user. We propose a definition for "quality" as a combination of end user information satisfaction and application utilization. We then discuss three measurement instruments that were developed to capture the dimensions of quality and assess their psychometric properties.
No takes yet. Share an insight, caveat, or question.
Amoroso et al. (1992) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: