The U.S. gaming industry has grown from its infancy in the early 1930s to a maturing giant in the 1990s. With this growth has come an evolution in management functions associated with one of the major components of casino operations, the slot department. These functions; counting, analysis, security, maintenance, and marketing, have evolved through an iterative process of technology; applying science to enhance functionality. This paper traces the expanding applications of gaming technologies, and provides a framework for understanding the past, present and future uses of technology in casino slot operations
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Cummings et al. (2012) studied this question.