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Article Free Access Share on Comparative usability evaluation: critical incidents and critical threads Authors: Jürgen Koenemann-Belliveau Department of Psychology, Rutgers University, New Brunswick, NJ and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New York Department of Psychology, Rutgers University, New Brunswick, NJ and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New YorkView Profile , John M. Carroll Department of Computer Science, Virginia Tech, Blacksburg, VA and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New York Department of Computer Science, Virginia Tech, Blacksburg, VA and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New YorkView Profile , Mary Beth Rosson Department of Computer Science, Virginia Tech, Blacksburg, VA and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New York Department of Computer Science, Virginia Tech, Blacksburg, VA and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New YorkView Profile , Mark K. Singley Division of Cognitive and Instructional Science, ETS, Princeton, NJ and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New York Division of Cognitive and Instructional Science, ETS, Princeton, NJ and IBM T.J. Watson Research Center, Box 704, Yorktown Heights, New YorkView Profile Authors Info & Claims CHI '94: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsApril 1994 Pages 245–251https://doi.org/10.1145/191666.191755Online:24 April 1994Publication History 10citation889DownloadsMetricsTotal Citations10Total Downloads889Last 12 Months16Last 6 weeks4 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!
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Koenemann-Belliveau et al. (1994) studied this question.