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Purpose The purpose of this paper is to report the findings of a study undertaken to understand Information and Communication Technology (ICT) facilitation and performance of business research process in Higher Education Institutions (HEIs). The study has investigated the influence of ICT-aided infrastructure facilitation on the effectiveness of business research in HEIs. Scale development for the various dimensions of ICT facilitation and business research process performance has also been established.
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Bhat et al. (2018) studied this question.
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