Use of subjective indicators in the many efforts of comparative evaluation of community life has been confined primarily to the estimation of the proportions of people who are satisfied or dissatisfied with their life experiences. A sample of 1,488 persons in seven Illinois cities were interviewed by telephone and asked to rate their satisfaction with five community services. Findings showed that the measurement of central tendency characteristics of subjective indicators alone can result in an incomplete and misleading picture of the quality of community life.
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Doh Chull Shin (1980) studied this question.
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