Our aim is the development of a formal basis for the analysis of institutional structure. While the concept of an institution is a central one in sociology, there has been much doubt about its analytical utility (Buckley, 1967: 161). The notion of a role-programme model, set out and discussed in this paper, appears to offer a precise analytical version of the institution concept. Its formal basis rests on representational techniques developed in information science. The approach is presented and exemplified with reference to a common institution, the restaurant, specifically waitress-customer interaction patterns, and its main implications for the analysis of institutional structure are discussed.
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Skvoretz et al. (1980) studied this question.