Digital governance success factors and barriers to success in prague

In 2010 a series of case studies were conducted in Prague, Czech Republic, examining the implementation and management of digital governance. These best practice case studies were chosen from among Prague's twenty-two administrative districts and through those findings this article discusses critical success factors and barriers to successful implementation of digital government initiatives. A qualitative review of both critical success factors and barriers is discussed at the individual, organizational, and strategic levels and the paper concludes by highlighting strategies managers can take to increase e-government performance. When considered together, the critical success factors, barriers to implementation, and key factors identified in the case studies further add to the growing literature of digital governance and performance management.