Post-conservation evaluation framework for built heritage conservation within UNESCO world heritage sites: adaptive reuse museums in George Town, Malaysia

Evaluation is a management tool that is passively explored in the realm of built heritage conservation. With the aim to develop a post-conservation evaluation (PCE) framework for built heritage, this study sequentially attempts to form a conceptual PCE framework (based on theoretical relevance) and to validate the conceptual PCE framework (for practical relevance). Review on pertinent literature was performed to form the framework constructs. Delphi method involving conservation stakeholders and experts was then employed to perform content and face validity tests on the conceptual PCE framework. Three criteria (physical appropriateness, functional effectiveness, and financial efficiency) with their respective evaluation contexts (indicators, parameters, and judgement basis) were found to be highly relevant as the constructs of PCE framework, yielding excellent scores in both content and face validity tests. This study contributes to the establishment of a PCE framework for the context of adaptive reuse museums within UNESCO World Heritage Site.