article Document means more than manual: document design outside the computer industry Share on Authors: Lorraine Wilkin Fitch RichardsonSmith, 10350 Olentangy River Road, Box 360, Worthington OH Fitch RichardsonSmith, 10350 Olentangy River Road, Box 360, Worthington OHView Profile , Wendie Wulff Fitch RichardsonSmith, 10350 Olentangy River Road, Box 360, Worthington OH Fitch RichardsonSmith, 10350 Olentangy River Road, Box 360, Worthington OHView Profile , Fitch Richardson Smith View Profile Authors Info & Claims ACM SIGDOC Asterisk Journal of Computer DocumentationVolume 14Issue 41990 pp 79–86https://doi.org/10.1145/97435.97995Online:01 September 1990Publication History 2citation294DownloadsMetricsTotal Citations2Total Downloads294Last 12 Months1Last 6 weeks0 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!
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Wilkin et al. (1990) studied this question.