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March 1, 2006International Journal of Quality & Reliability Management

Understanding the quality of relationships in consumer services

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Authors

AWAmy WongSingapore University of Social SciencesASAmrik S. SohalAustralian Regenerative Medicine Institute

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Wong et al. (2006) studied this question.

synapsesocial.com/papers/6a1d17941c2cbcb15c5dbfd7https://doi.org/10.1108/02656710610648215
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