Cloud computing is a new 21 st century computing paradigm to provide a diversity of computational services based on a pay-as-you-go, shared service model for all business types across various industry segments. Information system (IS) success has been extensively researched to frame key attributes of an information system or technology to understand its benefit to business. One definition of IS success is the adoption and extensive use of an information system. In the present era of cloud computing, as in former IS eras, successful implementation is critical for achieving business success in all enterprise types. IS success is also described as a lagging multifaceted measure of technology effectiveness for a business.
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Flack et al. (2021) studied this question.