The evaluation of cultural websites is a complicated procedure that depends on several criteria. The main contribution of this paper is on showing how this process may be implemented. For this reason, different multi-criteria decision-making methods are combined and compared for processing the results of the evaluation. More specifically, the paper provides the criteria for evaluating a website of cultural heritage and presents the application of Analytical Hierarchy Process for estimating the weights of the criteria. Then, it compares two different multi-criteria decision-making models, fuzzy simple additive weighting and fuzzy weighted product model, for being combined with Analytical Hierarchy Process and processing the results of the evaluation. The evaluation involves 29 websites of the conservation labs of the international museums and useful conclusions are extracted about the application of all methods and the combination of Analytical Hierarchy Process with fuzzy simple additive weighting and fuzzy weighted product model.
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Kabassi et al. (2020) studied this question.
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