Enhancing Conflict Management in Groupwork: University Students’ Perceptions of Restorative Practices

This study aims to explore university students' perceptions of restorative practices as a means to manage conflicts in group work. Employing a qualitative approach, the research analyses transcribed conversations of participants in a natural setting resembling their daily lives. Semi-structured and focus group interviews were conducted with forty-five university students from the same class, and the sessions were recorded electronically. The data analysis began during the interviews, and field notes were taken to identify key themes. The findings indicate that university students exhibit positive attitudes towards restorative practices. These practices are reported to positively affect students' communication skills, empathy, and relationships through activities like classroom circles and conflict resolution. The study highlights positive perception of restorative practices in resolving team work issues, together with additional benefits, including enhanced social-emotional learning, stronger peer connections, and a conducive atmosphere for meaningful discussions.