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This article begins by charting some of the key phases in the development of records management practice in central government in the United Kingdom in the last two decades. The parallel developments of closely related disciplines, such as information resource management, document management, archives administration and information and library management in a wider context, has resulted in fragmentation in the way information in organisations is managed. This in turn has reduced the impact of records management in particular not least, the author believes, because the term itself is not widely understood nor the practice of the discipline highly regarded. He proposes ways to change this concluding with the proposal to rename it ‘information logistics’.
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Graham Southwood (1996) studied this question.
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