Human-Computer Interaction in Electronic Medical Records: From the Perspectives of Physicians and Data Scientists

This study investigated the most common challenges of human computer interaction (HCI) while using electronic medical records (EMR) based on the experience of a large Russian medical research center. Inadequate HCI may have a dramatic effect on the quality of data stored in the electronic medical system. We identified the most common classes of mistakes that emerge because of poor HCI design in EMR. Possible consequences of such mistakes are discussed from clinical and data science perspectives. Integration of specially designed clinical decision support system (СDSS) is considered as a possible way to improve HCI with subsequent increase of the EMR quality. This study is a part of a larger project to develop complex CDSS on cardiovascular disorders for medical research centers.