Influence of Policy Framework and Technology on Change Management in Selected Telecommunication Companies in Tanzania

The general objective of this study was to assess factors that affects change management in telecommunication companies. The design adopted for this study was descriptive research design. The study targeted managerial employees in selected telecommunications companies. The findings of the study revealed that both regulatory framework and technological advancement have a positive and significant influence on change management. The study concluded that regulatory framework and technological advancement are key factors in change management and therefore recommended the need to enhance both regulatory framework and technology as support mechanisms for change management in telecommunication companies. Based on the findings, the study recommended further studied in change management.