Flipping the Context: ICT4D, the Next Grand Challenge for IS Research and Practice

Information technology is an inherent component of major change initiatives that organizations undertake. However, the increasing technological complexity involved in achieving the benefits of these change initiatives means that organizations must substantially revise management policies and procedures to create and deploy information technology across multiple functional areas and longer time horizons. Industries, governments, professional societies, and early researchers consider prior management practices inadequate and are moving toward practices that promote the integration of multiple functions, projects, environments, and stakeholders to best achieve the benefits of the chosen change. In this editorial, we discuss previous research, highlight key findings, and raise questions about the process of managing multiple projects in change initiatives that contain significant information technology—also known as program management.