The use of translation technologies and generative artificial intelligence by terminology professionals in institutional settings:

This contribution explores the use of translation technologies, including machine translation and generative artificial intelligence (GenAI), by terminology professionals in institutional settings through the analysis of qualitative interview data collected in two phases (through synchronous online interviews in phase I and asynchronous email interviews in phase II). The study shows that terminology professionals in institutional settings use a variety of tools for terminology work. Nearly all have experimented with GenAI applications but few have fully integrated them into their workflow so far. Furthermore, the impact of new technologies on terminology workflows, such as the emergence of the new role of technology manager and the need to adapt revision procedures and quality assurance when using GenAI, is also discussed.