Health care in the new millennium: vision, values, and leadership

Preface. Acknowledgements. Health Care Vision and Values. Health Care Leadership Challenges. New Millennium Drivers of Change. The Challenges of Change. The Road to Managed Care. The Global Context. Big Ugly Buyers. Consumers: We've Seen the Enemy and It's Helen Hunt. After the Backlash: Strategies for Survival of Managed Care. Health Care Providers: The Empire Strikes Back or Strikes Out? Leadership and White Space: The Struggle for Strategy Innovation in Health Care. Health Care in the New Millennium: The Long Boom Meets the Civil Society. Five Key Leadership Steps. About the Author. Index.