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Software to support teaching and learning activities was added to a computer-mediated communication system to create a “Virtual Classroom.” Goals included improving access to and the effectiveness of college-level courses, particularly by facilitating collaborative learning. Process and outcomes were compared for sections of several courses taught in the traditional classroom, totally online, or in mixed mode. On the average, students report that the Virtual Classroom provides a better learning experience.
Starr Roxanne Hiltz (Fri,) studied this question.