he integration of Human-Centered Design (HCD) and Agile Software Development (ASD) promises the of competitive products comprising a good User Experience (UX). This study has investigated integration of HCD and Kanban with the aim to gain industrial experiences in a real world context. A study showed that requirements flow into the development process in a structured manner by adding a board. To this end, the transparency concerning recurring requirements increased. We contribute to body of knowledge of software development by providing practical insights into Human-Centered Agile (HCAD). On one hand, it is shown that the integration of HCD and Kanban leads to a product a good UX and makes the development process more human-centered. On the other hand, we conclude a cross-functional collaboration speeds up product development.
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Schön et al. (2016) studied this question.