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Planned large scale reductions in head‐count, or down‐sizing, have become commonplace in many industries worldwide. In practice many downsizings fail to achieve desired long‐term results. Presents results of a survey among large Canadian firms which suggests some reasons. Examination of strategic management of downsizing reveals weaknesses of both planning and implementation. Effective management of human resources is a prerequisite but failures often arise from inattention to other important aspects of organizational change. Suggests that a well‐thought‐out strategy should be accompanied by process innovation, business re‐engineering and organizational learning.
Stephen Drew (Tue,) studied this question.