A comparative study of satisfaction with the police in the United States and Australia

This study comparatively examines three major models of citizens’ satisfaction with the police, using two similar community surveys on policing from Cincinnati, Ohio, USA and Queensland, Australia. It tests the wider applicability of the demographic model, the neighborhood condition model, and the prior contacts with police model and analyzes whether the effects of common determinants on citizens’ satisfaction remain the same across the two international samples. Results from a series of comparisons show that there is a substantial amount of similarity across statistical models for Cincinnati and Queensland, suggesting a general framework of citizens’ satisfaction with the police that could be generalized to other international contexts. Limitations and future directions of comparative research in this area are also discussed.