Leveraging innovation for last-mile connectivity to mass transit

Last-mile connectivity is an important factor in enabling greater integration and accessibility of mass transit networks to the largest number of urban residents. With the rise of new mobility enterprises, characterized by mobile applications delivering real-time information and on-demand and shared mobility, there is potential for integration with public and mass transit to bridge the last-mile gap. This paper presents and analyzes the results from a case study in which new mobility enterprises are piloted as last-mile solutions at a metro station in Bangalore. The solutions have a high perceived time savings among users, and it is found that there is a measurable modal shift from personal vehicles to these solutions for bridging the last mile gap. At the same time, the case study shows that there is need for supporting regulatory frameworks and greater multimodal integration for enabling public-private collaboration for seamless and sustainable urban mobility.