Personal Perspectives on Using Automatic Speech Recognition to Facilitate Communication between Deaf Students and Hearing Customers

Automatic Speech Recognition (ASR) and the wide use of smart phones and their apps have allowed huge inroads when preparing deaf and hard-of-hearing (D/HH) students to be effective and productive in the hearing workplace. This paper presents both a hearing instructor's experiences and a deaf researcher's observations when preparing deaf and hard of hearing students as computer technicians for the hearing work place.