Nowadays cities provide a huge amount of information that can be used not only for city management but also to support citizens. To give proactive and relevant support, services should have access to the gathered information from the corresponding sources. The paper proposes a platform architecture to connect information sources with services through shared knowledge base or directly using the description of the services from the knowledge base. In addition to information and services registry the platform provides facilities to create and manage user profiles – digital identities. Services use these profiles to provide personalized support based on his/her preferences. Also, paper proposes a possible use case of the platform based on driver support. It describes types of information used for support personalization, possible services used as information sources as well as the way of communication between driver and services over the proposed platform.
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Teslya et al. (2019) studied this question.
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