The Productivity and Quality of Work Life in Emergency Nurses

The emergency department is the heart of the hospital and the entry point for patients to receive health services and emergency nurses are one of the largest working groups in the hospital and the most influential force in determining the quality of services provided. The main mission of this department is to save the lives of patients. Therefore, emergency department nurses have big responsibility and it is necessary to have the necessary professional motivation and commitment along with sufficient knowledge and skills. In recent years, there has been a lot of focus on factors that can guarantee or impair the quality of emergency services, and all hospitals have tried to make the most of available resources to strengthen the factors with a positive impact on service quality. Productivity is a comprehensive concept that is closely related to effectiveness and efficiency. Several factors are involved in the organization productivity and the most important ones are human factors. On the other hand, a healthy and balanced work environment plays an important role in minimizing burnout and job stress and, consequently, improving the quality of services and productivity. Due to its importance, Human force productivity is considered as one of the indices of success or failure in any organization and its evaluation is one of the priorities of organization development. Therefore, one of the major challenges of health care systems is to provide quality services with a focus on increasing the quality of life of health care workers and increasing productivity. Therefore, information about the productivity and quality of work life of staff can be a basis for taking appropriate measures and preparing the ground for achieving the desired conditions. This study aimed to determine the productivity and quality of work life of emergency department nurses.