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This is Ben Shneiderman's new textbook to replace his classic Software Psychology from 1980 and as such it has been eagerly awaited - at least by me. Compared with the 1980 book, the 1987 book (actually published in the summer of 1986) is a big step forward: It has a considerably clearer organization and much better coverage of important issues such as interaction styles and manuals. This improvement is in itself a proof that our field has made real progress in this decade. The new book has more of a focus on user interfaces for end users, while the 1980 book (as implied by its name) included much more material on the human factors of the programming process itself.
Jakob Nielsen (Thu,) studied this question.