We report on a qualitative study of the user experience of cloud-based information work. We characterize the information work practices and challenges that exist largely at the different intersections of three constructs - cloud-based services, collaborations, and digital identifiers. We also demonstrate how the misalignment of these three constructs is experienced as a "losing battle" that has led to miscommunication among collaborators, the abandonment of cloud-based services, and the irreparable blurring of digital identities.
No takes yet. Share an insight, caveat, or question.
Voida et al. (2013) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: