A software maintenance methodology, The Software Service Bay, is introduced. This methodology is analogous to the automotive service bay which employs a number of experts for particular maintenance problems. Problems in maintenance are reformulated so they may be solved with current AI tools and technologies.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>
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Maletic et al. (2002) studied this question.
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