Rapid technological change has become a fact of life in the libraries of the 1990s. While this change touches all parts of the library organization, nowhere is it more visible, or are its effects more keenly felt, than in reference departments. Consider these “snapshots”—fictional, but real enough:
No takes yet. Share an insight, caveat, or question.
John Kupersmith (1992) studied this question.
Synapse has enriched 2 closely related papers on similar clinical questions. Consider them for comparative context: