This study examines data, information, and knowledge management in the historic environment sector in the context of broader trends in information technology, and information and knowledge management approaches. The opportunity provided by changes in technology over the career of the author are reviewed, with a caution against focusing purely on technology as a solution. A shift is proposed towards a greater emphasis on socially constructed knowledge of good practice, captured by social media or Web 2·0 systems in online communities of practice. This should complement the recorded data and information about the past that has been the traditional focus of data and information management in the sector.
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Edmund Lee (2012) studied this question.
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