IntroductionThere is a need for deeper understanding of the characteristics, processes, and tools in living labs in order to integrate them with the innovation activities of organizations (Leminen & Westerlund, 2013; Niitamo et al., 2012; Sauer, 2013; Schuurman, 2015; Ståhlbröst, 2008; Tang, 2014). Although previous literature has studied living labs as a context, a
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Leminen et al. (2017) studied this question.
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