Introducing a Patient Portal and Electronic Tablets to Inpatient Care

Ideas and Opinions5 December 2017Introducing a Patient Portal and Electronic Tablets to Inpatient CareTimothy R. Huerta, PhD, MS, Ann Scheck McAlearney, ScD, MS, and Milisa K Rizer, MD, MPHTimothy R. Huerta, PhD, MSFrom The Ohio State University, Columbus, Ohio., Ann Scheck McAlearney, ScD, MSFrom The Ohio State University, Columbus, Ohio., and Milisa K Rizer, MD, MPHFrom The Ohio State University, Columbus, Ohio.Author, Article, and Disclosure Informationhttps://doi.org/10.7326/M17-1766 SectionsAboutFull TextPDF ToolsAdd to favoritesDownload CitationsTrack CitationsPermissions ShareFacebookTwitterLinkedInRedditEmail Web-based patient portals are increasingly part of the outpatient experience and help patients engage in their own care (1, 2). In contrast, finding examples of hospitalized patients using portals during their inpatient stays is difficult. For example, a recent systematic review of patient portals found 120 studies published since 2006, but they all involved outpatient portals; inpatient portals were not mentioned (3). In addition, a systematic review focusing on inpatient portals found only 4 examples (4). The first allowed patients to use their mobile phone to access their medical record as well as information about their care team. The second ...References1. Dentzer S. Rx for the ‘blockbuster drug’ of patient engagement [Editorial]. Health Aff (Millwood). 2013;32:202. [PMID: 23381509] doi:10.1377/hlthaff.2013.0037 CrossrefMedlineGoogle Scholar2. Vawdrey DK, Wilcox LG, Collins SA, Bakken S, Feiner S, Boyer A, et al. A tablet computer application for patients to participate in their hospital care. AMIA Annu Symp Proc. 2011;2011:1428-35. [PMID: 22195206] MedlineGoogle Scholar3. Irizarry T, DeVitoDabbs A, Curran CR. Patient portals and patient engagement: a state of the science review. J Med Internet Res. 2015;17:e148. [PMID: 26104044] doi:10.2196/jmir.4255 CrossrefMedlineGoogle Scholar4. Prey JE, Woollen J, Wilcox L, Sackeim AD, Hripcsak G, Bakken S, et al. Patient engagement in the inpatient setting: a systematic review. J Am Med Inform Assoc. 2014;21:742-50. [PMID: 24272163] doi:10.1136/amiajnl-2013-002141 CrossrefMedlineGoogle Scholar5. Ammenwerth E, Schnell-Inderst P, Hoerbst A. The impact of electronic patient portals on patient care: a systematic review of controlled trials. J Med Internet Res. 2012;14:e162. [PMID: 23183044] doi:10.2196/jmir.2238 CrossrefMedlineGoogle Scholar6. Murphy J. Engaging patients and families in ehealth. Nurs Econ. 2011;29:339-41. [PMID: 22360112] MedlineGoogle Scholar7. Sieck CJ, Heirich M. Focusing attention on substance abuse in the workplace: a comparison of three workplace interventions. J Workplace Behav Health. 2010;25:72-87. CrossrefGoogle Scholar8. Holtrop JS, Corser W, Jones G, Brooks G, Holmes-Rovner M, Stommel M. Health behavior goals of cardiac patients after hospitalization. Am J Health Behav. 2006;30:387-99. [PMID: 16787129] CrossrefMedlineGoogle Scholar9. Lau K, Freyer-Adam J, Gaertner B, Rumpf HJ, John U, Hapke U. Motivation to change risky drinking and motivation to seek help for alcohol risk drinking among general hospital inpatients with problem drinking and alcohol-related diseases. Gen Hosp Psychiatry. 2010;32:86-93. [PMID: 20114133] doi:10.1016/j.genhosppsych.2009.10.002 CrossrefMedlineGoogle Scholar10. Sieck CJ, Heirich M, Major C. Alcohol counseling as part of general wellness counseling. Public Health Nurs. 2004;21:137-43. [PMID: 14987213] CrossrefMedlineGoogle Scholar Author, Article, and Disclosure InformationAffiliations: From The Ohio State University, Columbus, Ohio.Disclosures: Authors have disclosed no conflicts of interest. Forms can be viewed at www.acponline.org/authors/icmje/ConflictOfInterestForms.do?msNum=M17-1766.Corresponding Author: Timothy R. Huerta, PhD, MS, Departments of Family Medicine and Biomedical Informatics, Ohio State University, 2231 North High Street, Suite 250, Columbus, OH 43201; e-mail, tim.[email protected]edu.Current Author Addresses: Dr. Huerta: Departments of Family Medicine and Biomedical Informatics, Ohio State University, 2231 North High Street, Suite 250, Columbus, OH 43201.Dr. McAlearney: Department of Family Medicine, Ohio State University, 2231 North High Street, Suite 250, Columbus, OH 43201.Dr. Rizer: Departments of Family Medicine and Information Technology, Ohio State University Wexner Medical Center, 640 Ackerman Road, Columbus, OH 43218.Author Contributions: Conception and design: T.R. Huerta, A.S. McAlearney, M.K Rizer.Analysis and interpretation of the data: T.R. Huerta, A.S. McAlearney.Drafting of the article: T.R. Huerta, A.S. McAlearney.Critical revision for important intellectual content: T.R. Huerta, A.S. McAlearney, M.K Rizer.Final approval of the article: T.R. Huerta, A.S. McAlearney, M.K Rizer.Statistical expertise: T.R. Huerta.Administrative, technical, or logistic support: A.S. McAlearney.Collection and assembly of data: T.R. Huerta.This article was published at Annals.org on 24 October 2017. PreviousarticleNextarticle Advertisement FiguresReferencesRelatedDetails Metrics Cited byEvaluation of electronic health record-integrated digital health tools to engage hospitalized patients in discharge preparationPersonal Health InformaticsExploring the Digital Divide: Age and Race Disparities in Use of an Inpatient PortalInteractive Digital Health Tools to Engage Patients and Caregivers in Discharge Preparation: Implementation StudyMetrics for Outpatient Portal Use Based on Log File Analysis: Algorithm DevelopmentParent Perceptions of Real-time Access to Their Hospitalized Child’s Medical Records Using an Inpatient Portal: A Qualitative StudyInpatients Sign OnInpatient portal clusters: identifying user groups based on portal featuresPatient Engagement as Measured by Inpatient Portal Use: Methodology for Log File Analysis 5 December 2017Volume 167, Issue 11Page: 816-817KeywordsHealth informaticsHealth information technologyInformation technologyInpatientsInternetNursing educationOutpatientsPilot studiesSafetySystematic reviews ePublished: 24 October 2017 Issue Published: 5 December 2017 Copyright & PermissionsCopyright © 2017 by American College of Physicians. 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