Foreword. Preface. Chapters: 1. Introduction. 2. Telephone Systems. 3. Probability Theory. 4. Traffic Characteristics. 5. Loss Systems. 6. Waiting Systems. 7. Limited Availability. 8. Link Systems. 9. Special Systems. 10. Exchange Problems. 11. Markovian Queues. Mathematical Appendix. References. Name Index. Subject Index.
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Buckland et al. (1962) studied this question.