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Abstract This paper presents a literature review of performance evaluation of logistics, and the use of multi‐criteria decision‐making methods (MCDM) in this area. For this purpose, we covered more than 120 research articles published from 2010 to 2019. The study identifies popular research methodologies, commonly used MCDM methods and 13 research themes that are likely to continue into the coming decade. The study highlights future research opportunities in each of the identified trends. The review comprehensively covers the descriptive and analytical papers providing a 360‐degree view of the developments in the area.
Chejarla et al. (Thu,) studied this question.