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This study contains a repetition of the data analysis part of a research conducted on building the trust of generation Y customers in B2C websites. In this base study, since the samples size was a limitation of the study, analyses were conducted again by using CB-SEM and PLS-SEM methods separately and the results were compared in small sample size and non-normal distribution. Consistent results were obtained in all of tests of the hypotheses. Finding of this study highlighted the differences between CB-SEM and PLS-SEM and also compared the results obtained different estimation methods of ML, ADF and GLS under non-normal distribution and small sample size limitations.
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Mustafa Emre Civelek (Thu,) studied this question.
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Istanbul Commerce University
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