Human error and information systems failure: the case of the London ambulance service computer-aided despatch system project

Journal Article Human error and information systems failure: the case of the London ambulance service computer-aided despatch system project Get access Paul Beynon-Davies Paul Beynon-Davies * Computer Studies Department, University of Glamorgan, Pontypridd CF37 1DL, Mid-Glamorgan, Wales, UK *Corresponding author. Tel.: 01443-482243; fax: 01443-482715 Search for other works by this author on: Oxford Academic Google Scholar Interacting with Computers, Volume 11, Issue 6, June 1999, Pages 699–720, https://doi.org/10.1016/S0953-5438(98)00050-2 Published: 01 June 1999