Information and Communication Technologies and Individual Communication Traits

Modern workplaces are highly distributed with a large number of employees working remotely. Organizations must depend on various modes of communication both internally and externally. Collaborative teams have a vast array of technologies to consider with new modes appearing every day. The team dynamics and overall success relies on the contributions and communication among individual members. This research explores the relationship between individual communication traits and the selection of communication modalities. Just as verbal communication styles vary from person to person, the findings of this research suggest that users select communication technologies that complement their unique communication traits. This research will help both organizations and individuals better optimize the use of communications technologies.