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December 1, 2000International Journal of Service Industry Management

Patient satisfaction with medical encounters – a cross‐cultural perspective

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KWKathryn Frazer WinstedUniversity of Colorado Boulder

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Kathryn Frazer Winsted (2000) studied this question.

synapsesocial.com/papers/6a20b9d9f9039b2a31e4e473https://doi.org/10.1108/09564230010360137
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