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Self-report questionnaires like PHQ-9 and GAD-7 are often used in the field of psychology to detect mental health problems and measure their severity. Their validity has been well established by a number of previous studies. However, most previous studies have used self-administration method to study their validity. In the context of automating the administering of questionnaires as a part of an interaction scenario led by a virtual human, we investigate if the virtual human administration of these questionnaires can be considered equivalent to the self-administration of these questionnaires (through an electronic form). Additionally, we also examine the equivalence when the virtual human is replaced by a real human. The interaction with real human is studied in two different modes: face-to-face and through a video-conferencing link. Statistical analysis of the scores obtained from our user study (consisting of 55 participants) revealed that human/virtual-human administered questionnaires can be considered practically equivalent to self administered ones. In most cases, the differences in the scores from self-administered questionnaires and human/virtual-human administered questionnaires, were found to be smaller than any effect size which could be considered practically significant.
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Jaiswal et al. (2019) studied this question.
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