The false optimism of electrification: why universal electricity access has not delivered urban energy transformation in South Africa

Universal access to energy is a global priority, increasingly delivered through grid-tied and off-grid infrastructure. However, energy policies frequently conflate universal access with extending and subsidising networked electricity, resulting in technology-dominated approaches. Rapid urbanisation in the global south has outstripped infrastructure capacity, where urban dwellers' access to affordable, reliable, and sustainable forms of energy are precarious. This failure to reflect human needs and societal expectations alongside technical considerations is threatening the sustainability of urban energy transitions. This paper draws from qualitative data with low-income urban dwellers and municipal policymakers to critically examine South Africa's energy access policies. We demonstrate how prioritising ‘electricity for all’ via grid connections fails to deliver universal access to affordable energy. First, the state's emphasis on extending and subsidising networked electricity prioritises proximity to grid connections rather than access to energy services, and permanently excludes households living in un-serviceable structures/settlements. Second, limited community participation produces a policy that ignores low-income households' urban practices and creates perverse incentives to distort energy consumption. We argue that delivering an urban energy transition that is economically feasible, locally appropriate and socially desirable requires policy expansion beyond physical delivery, working with targeted communities on policy development, knowledge exchange, and capacity building. • Energy access data measure proximity to grid connections not access to energy services. • Universal access to energy cannot be exclusively delivered via networked electricity. • Energy access policies focused on technology solutions overlook household practices. • Urban energy transition requires collaboration with un(der)-serviced communities.