Family intervention using a web camera (e‐FFI) within forensic services: a case study and feasibility study

Purpose The purpose of this paper is to demonstrate the implementation of modern technology by using a web camera to facilitate a family intervention (e‐FI) in the treatment of schizophrenia, within a forensic service. Design/methodology/approach A case study using questionnaire tools to measure outcome variables from the web‐based family intervention was used. Pre‐, mid‐ and post‐treatment scores were compared to present the progression of outcomes throughout the study. Findings This study provides an account of the successful implementation of a web camera facilitated family intervention in a forensic service. The findings showed improved social, emotional and practical outcomes for the family involved. The ease and acceptability of using the technique is demonstrated. Originality/value This study presents a novel application in utilising a web camera to implement family intervention within forensic services with successful outcomes.