The objective of this study is to examine the level of entrepreneurial orientation of users and nonusers of external suppoert services, this study adopted a cross sectional design and quantitative data was collected from various sectors of SMEs. Findings of this study revealed that users of external business support services have higher level of entrepreneurial orientation compared to the non-users. The results statistically support the eentrepreneurial orientation roles in stimulate the usage of the services. In other words, the performance of the firm may have influenced by direct contact between eentrepreneurial orientation and the use of external support services. Entrepreneurial Orientation is one of the valuable firm resources that may potentially influence the usage of the external support services which may influenced firms' performance.
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Yusoff et al. (2018) studied this question.
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