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T he relationship between trust and control is quite relevant both for the very notion of trust and for modelling and implementing trust-control relations with autonomous systems, but it is not trivial at all.On the one side, it is true that where/when there is control there is no trust, and vice versa.However, this refers to a restricted notion of trust : i.e., ""trust in y, which is just a part, a component of the global trust needed for relying on the action of another agent.It is claimed that control is antagonistic of this strict form of trust; but also that it completes and complements it for arriving to a global trust.In other words, putting control and guarantees is trust-building ; it produces a sufficient trust, when trust in ys autonomous willingness and competence would not be enough.It is also argued that control requires new forms of trust : trust in the control itself or in the controller, trust in y as for being monitored and controlled ; trust in possible authorities, etc.Finally, it is shown that, paradoxically, control could not be antagonistic of strict trust in y, but it can even create and increase it by making y more willing or more e ective.In conclusion, depending on the circumstances, control makes y more reliable or less reliable ; control can either decrease or increase trust.T wo kinds of control are also analyzed, characterized by two di erent functions : ""pushing or inuencing control aimed at preventing violations or mistakes, versus ""safety, correction, or adjustment control aimed at preventing failure or damages after a violation or a mistake.A good theory of trust cannot be complete without a theory of control.
Castelfranchi et al. (Fri,) studied this question.