This randomized trial compares green label strategies in tourism platforms, revealing complex impacts on profits and environmental outcomes.
Green labels on online travel platforms have become an important mechanism for disclosing environmental information and guiding sustainable tourism consumption. However, when a platform simultaneously provides green certification and competes with suppliers through its self-operated business, green label adoption may reshape both market competition and environmental outcomes. This study develops a game-theoretic model of a co-opetitive tourism platform supply chain consisting of a tourism service supplier (TSS) and an online travel platform (OTP). Two label adoption strategies are compared: the TSS’s self-labeling strategy and its adoption of the OTP-certified green label. The results show that, under self-labeling, the OTP can gain a competitive advantage by setting a higher price and greenness level, although this advantage weakens as consumer recognition of the TSS’s self-label increases. Under platform-certified labeling, the OTP raises the common green standard, which intensifies price competition between the two parties. In most cases, adopting the OTP’s green label improves supply chain profits; however, under certain combinations of competition intensity and platform label credibility, it may reduce the profits of both members and increase environmental damage. These findings suggest that platform-led green certification does not necessarily improve environmental performance and should be designed as a governance mechanism rather than a purely marketing instrument.
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Song et al. (2026) studied this question.
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