The flood of big data in cyberspace will require immediate actions from the AI and intelligent systems community to address how we manage knowledge. Besides new methods and systems, we need a total knowledge-management approach that willl require a new perspective on AI. We need "Merton's systems" in which machine intelligence and human intelligence work in tandem. This should become a normal mode of operation for the next generation of AI and intelligent systems.
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Fei‐Yue Wang (2012) studied this question.
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